An update on visiting the practice –
Visiting Burdwood Surgery –
Can we please remind you not to come to the surgery in person unless you have been invited to by a member of the Burdwood Surgery team.
Unnecessary visits to the surgery put you and our staff at risk.
Please use our website to contact us, wherever possible, or telephone us, if needed.
However, our telephone lines are often very busy so it may take some for you to get through, please be patient.
Alternatively, you can also contact us online by clicking on the “Contact Us Online” box on our website and your query will be passed to one of our dedicated team members.
Thank you for your patience and understanding.
Covid-19 Vaccination Programme –
Work on the COVID-19 Vaccination Hub based at the Newbury Racecourse is underway and patients are being booked in for their COVID-19 vaccination once delivery dates of the vaccine are confirmed.
COVID-19 vaccination clinics will be held at the Grandstand Building at Newbury Racecourse. The date the vaccine is received will determine the dates of the clinic and therefore the vaccination clinic will likely be fairly short notice.
We are not pre-booking appointments until we have confirmation of the delivery dates as we do not want to cancel patients’ appointments should no vaccines appear.
Please do not contact the surgery to book in for a COVID-19 vaccination; a member of the Burdwood Surgery team will contact those patients who are eligible.
We started vaccinations the week commencing the 11th January and are continuing to hold clinics for our patients. As soon as we have the delivery dates secured, we will start calling the eligible cohorts.
For all patients who are healthcare workers, who have been invited for a vaccination, we will require you to bring your work ID badges to your appointment as confirmation of your position.
When a member of the Burdwood Surgery team telephones you to book your COVID-19 vaccination appointment, we will not ask you for your bank details. If this is asked of you, then put the phone down and report to the police ASAP.
Thank you for your understanding.
Remember hands, face, and space and please stay safe!
Covid-19 Testing Kits –
The Burdwood Surgery is not a drop off site for COVID-19 home swab tests. We will not accept COVID-19 Self Testing Kits.
Please do not enter the surgery if you have any of the symptoms relating to COVID-19 or are self-isolating unless invited for medical reasons.
Please see the following website for details on how to take and send back your self-testing kit:
Thank you for your understanding.
Information for our patients who are shielding –
From the week beginning 13th July, we will be reserving the hours of 08:00-10:00 for our shielding patients to ensure a safe space for them to access healthcare.
This means we will be asking all of our non-shielding patients to avoid coming to the surgery for any purpose during these times.
You can still book telephone appointments as usual. Thanks for your help and consideration for this vulnerable group.
Visiting the practice –
As we start to invite more patients down to the surgery, please can we ask for your help to minimise risks to staff and each other.
Where possible, please attend your appointment alone. If support is required or the appointment is for a child, please only come with one adult carer.
Please also bring a face covering (nose and mouth) to wear in the surgery. A scarf is fine if you do not have a face mask.
Finally, please do not come to the surgery if you have coronavirus symptoms (fever, new cough, loss of taste and smell) unless advised otherwise.
Thank you for your help and understanding.
Face Mask Guidance –
We are following government guidance and advising patients to wear a mask in combination with social distancing as this will reduce the risk of passing on Coronavirus to others. For some people, however, this may be unmanageable.
Unfortunately, GPs aren’t expected to provide exemption notes and therefore we are unable to provide you with a letter from your GP to excuse from wearing a mask.
We apologise for any inconvenience. However, please see the following government guidance and travel for London guidance for more information:
Wearing a Face Covering Correctly –
Face coverings are now required to be worn in many places up and down the country as well as on public transport unless you are exempt. Wearing a face covering helps to keep others safe, but are you wearing yours correctly?
Face coverings should cover your mouth, nose and chin with no gaps at the side in order to be effective. You should also try to avoid touching your mask whilst wearing it and if using disposable masks, please dispose of them carefully.
Please watch the YouTube video for more information: youtu.be/9Tv2BVN_WTk
Telephone Appointments –
Please note that the time slots for telephone calls are approximate and not exact. Therefore you may not be contacted by a clinician at the exact time you booked, however we aim to contact you 30 minutes either side of your appointment time.
Please also note that the display on your telephone will now display our telephone number, 01635 868006. If you have us programmed in your contacts on your phone, it will display as the Burdwood Surgery on your phone display.
Help the NHS find a vaccine for Covid-19 –
Join the NHS Covid-19 vaccine research registry.
The new NHS vaccine research registry will help NHS-approved researchers to get in touch with volunteers.
All you need to do is sign up by adding your details to the registry. Researchers will then contact you with suitable studies and you can decide to take part or not.
Sign up today at:
Coronavirus (COVID-19) Testing for Patients –
If you are registered at Burdwood Surgery and you have developed symptoms (such as a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste) within the past 6 days, you are eligible for a test from our practice.
How do I get the test?
As soon as you develop symptoms, call us on 01635 868006 and ask for a test. The test needs to be done within seven days of you first developing symptoms. This can be picked up at the GP practice by a well neighbour or family member/friend or it can be posted to you by the practice.
What does it involve?
You will receive a testing kit which will include a cotton bud to be used to swab the inside of both your nostrils. (All children should be swabbed by a parent or guardian.)
Make sure you do the test as soon as you receive it. After you have cleaned the package with the provided alcohol wipe, make sure it is safely returned using the prepaid envelope.
All instructions on testing and safe posting are provided within the testing kit.
How will I get my results?
The test will be processed within one day of receipt at the lab. Results are then entered electronically or posted to your GP practice who will inform you via text message or telephone call.
Why is this important?
COVID-19 surveillance is vital for public health surveillance. It enables us to monitor the spread of the virus over time, across age groups and regions in a nationally representative population. This type of surveillance is essential for estimating the burden of disease and informs modelling of the progression of the pandemic in England.
If you have been experiencing symptoms over the last 7 days we invite you take part in our testing programme, even if you have taken a community test! Please call us at 01635 868006 and we will immediately organise a self-swabbing kit for you.