Telephone Update

Telephone Update –

Just a gentle reminder that things at the surgery are still very busy, especially our telephone lines.

To help us improve the telephone experience for all our patients, can we please ask patients to only phone us between 8am and 9am to book an urgent appointment with a clinician.

Our telephones are open until 18:30 every week night and there is always someone available to take your call. If you aren’t able to get through to us on the telephone, please use the forms on our website to ask any questions. We will respond within 2 working days.

We would also like to apologise to anyone who has experienced difficulties getting through to us via phone. We are currently reviewing our system and making improvements.

Thank you for your patience and understanding at this time.