Burdwood Surgery
Reception and Enquiries
Reception and Enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Asthma
- Coughs
- Colds
- Chicken Pox
- Headaches
- Hay fever
- Sepsis
- Burns and scalds
- Cuts and grazes
- Minor head injury
- Norovirus
- Blocked Ears
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
London Rd
Benham Hill
Thatcham RG18 3AS
Tel: 01635 273300
Open 8am – 10pm, 7 days a week
1st Floor
103 Broad St Mall
Reading RG1 7QA
Tel: 0118 902 8300
Open 8am – 8pm, 7 days a week
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
Visit a Minor Injuries Unit
- No appointment necessary
- Quick access to medical help
- Open till late and at weekends
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Urgent request – equipment required.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
Keeping Active
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
Keeping Active
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Further Information
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Further Information
Advice for Vulnerable Patients
- Guidance on shielding and protecting extremely vulnerable people
- How to get support for extremely critical vulnerable person
- Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
- Pregnancy advice
- Domestic Abuse – How to Get Help
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Asthma UK
Funding world-class research, we provide expert advice and support, and we campaign for change on the issues that affect people with asthma.
Website: www.asthma.org.uk
Helpline: 0300 222 5800
How to Use Your Inhaler
Improve your inhaler technique in three minutes! Watch these short videos to learn how to use your inhaler properly and better manage your respiratory symptoms.
Bereaved by Suicide Service
As the impact of a suicide can be so great, they provide a dedicated bereaved by suicide support service throughout Berkshire.
Website: www.victimsupport.org.uk
Telephone: 08 08 16 89 111
Cervical Cancer Screening
A cervical screening test (previously known as a smear test) is a method of detecting abnormal cells on the cervix.
Breast Cancer Screening
About 1 in 8 women in the UK are diagnosed with breast cancer during their lifetime. Breast screening aims to find breast cancers early.
Carer's Registration
It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are a carer please complete our form.
Care Choices
Information about finding care and support for adults and elderly relatives.
State of Caring Survey 2019
The State of Caring Survey is the UK’s most comprehensive research into the lives and experience of carers. Last year it was completed by over 7000 carers.
We need your evidence to push carers up the agenda for policy makers and to campaign for recognition and change. In the next year we want to bring your voice and experience to the heart of decisions.
Carers Helpline Berkshire
East Berkshire and Berkshire West CCG, together with Signal4Carers, are pleased to launch a Berkshire wide Freephone number on the 3rd June 2019, to support those who may be looking after someone.
Tel: 0800 1337851
Berkshire Care Services Directory 2019/20
The independent guide to care and support in Berkshire.
Carers Hub
Carers Trust provides a range of support and services which can be accessed via the Carers Hub – funded by Reading Borough Council, West Berkshire Council, North & West Reading CCG, South Reading CCG and Newbury & District CCG.
Telephone: 0118 324 7333
Carers Hub Newsletter
Carers UK
Carers UK are here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Child Sepsis Leaflet
Sepsis is a life-threatening condition and needs emergency treatment, usually in hospital. The symptoms of sepsis may be vague and not specific. If your child is unwell with either a fever or very low temperature (or has had a fever in the last 24 hours), just ask: Could it be sepsis?
This leaflet has been produced in collaboration with The UK Sepsis Trust. This is a UK charity that is committed to raising awareness of sepsis and improving the care patients with sepsis receive.
Young Person leaflet
This information leaflet has been designed specifically for young people to let you know about the services we offer at the practice and how to access them.
Read the information leaflet in full
When patients at the Burdwood Surgery turn 16, we send out a letter informing them of our services and how we can help. If you didn’t receive this letter in the post when your turned 16, you can read it here.
If you haven’t done so already, please also fill out our Over 16 Data Form or come into the surgery to collect a copy so we can make sure we have the correct and most recent details for you.
MMR Vaccine
All Children in the UK are usually offered the MMR vaccine at 12 months and again at 3 years and 4 months, which means they would be fully protected against these diseases by the time they start primary school.
If your child is not up to date with their MMR Vaccines it is not too late to get this done! Read More…
East Berkshire: 01753 636 759
West Berkshire: 0118 920 7575
Speech and Language Clinic
The Speech & Language Therapy Department of West Berkshire Community Hospital will be running drop in centres. Find out more
Autism Berkshire
Our mission is to help and support anyone living with autism in Berkshire. We aim to enhance the current provision of services and support, with the purpose of improving the quality of life of people with autism and giving them maximum independence.
Website: www.autismberkshire.org.uk
Telephone: 01189 594 594
BHFT Children's Toolkit
The Children and Young People’s Integrated Therapies (CYPIT) in Berkshire have designed a toolkit for school aged children and young people to support families, carers and professionals who are concerned about a child or young person’s development.
Chicken Pox
Chickenpox is a mild and common childhood illness that most children catch at some point.
Emotional Health Academy
The Emotional Health Academy (EHA) is West Berkshire’s early intervention emotional health service. The service opened in April 2016 and works alongside services in the public and voluntary sector, including GPs and schools, to strengthen wellbeing and resilience in West Berkshire children, young people and families. We support children and young people aged zero to 18.
Website: info.westberks.gov.uk
Fever in Children
A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.
Further information
From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions
Hand Foot and Mouth Disease
Hand, foot and mouth disease is a viral infection that can affect young children.
Headlice
Head lice are tiny insects that live in human hair. They’re particularly common in children.
Health Visitor Clinics
Health visitors continue to monitor children under school age. All clinics are now held at the North Thatcham Children’s Centre, Park Lane Thatcham.
This is NOT a drop in service. Please call the Health Visitor Duty Line on 0300 303 3944 to book an appointment. The Duty Line is open 09:00 – 16:30 Monday to Friday.
Little Blue Book of Sunshine
Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.
The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.
Mental Health problems in Children and Young People
Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.
Mental Health Support Directory for Children and Young People
A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.
Mental Wellbeing - West Berks Council
West Berkshire Council have produced a parent’s guide for mental health and wellbeing, which includes sources of local support, advice and services for parents and carers of children and young people.
MindEd
MindEd is a free online e-learning resource for everyone with a duty of care for children and young people, whether this be through their work or outside it in a voluntary or charitable capacity. This could be as a counsellor, teacher or police officer or equally as an athletics or football coach or through involvement with the Scouts or Guides.
Website: www.e-lfh.org.uk
Parenting Special Children
Providing specialist support for Berkshire Families who have children and young people with special needs.
Website: www.parentingspecialchildren.co.uk
Parents Mental Health Guide
Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.
Slapped Cheek Syndrome
Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.
The Berkshire Child Health App
A new app has been created with advice on a wide range of common childhood illnesses.
The Edge Berkshire
The Edge offers a non-judgemental and confidential service for young people up to the age of 18, who have drug or alcohol concerns, living in West Berkshire. The Edge is a really friendly environment where young people can feel relaxed and safe. The Edge is in Newbury town centre, but a worker can see young people at school, home or anywhere else they feel comfortable.
Website: http://info.westberks.gov.uk/edge
Time to Talk West Berkshire
Time to Talk West Berkshire is an independent charity providing FREE confidential counselling services to young people in need, aged 11 to 25.
Website: t2twb.org
Telephone: 01635 760331
West Berkshire LSCB
The West Berkshire Local Safeguarding Children Board is there to ensure that everyone is working together towards the safety and wellbeing of children and young people. It is independently chaired and consists of senior representatives of all the principal agencies and organisations working together to safeguard and promote the welfare of children and young people in West Berkshire.
Website: www.westberkslscb.org.uk
Equipment Required Due to Covid-19
Information for people who are Self-Isolating
Read our guide for those who have been advised to self-isolate and what support is available.
When to End Isolation
COVID-19 and Domestic Abuse
Please read the below flyer for more information if you feel at risk of domestic abuse during the Coronavirus (COVID-19) outbreak. It provides details on how and where you can get support.
Games and Activities
During this uncertain time, it is important that we take a break and do something fun. Here are some ideas for activities that you and your family may like to try!
Emoji Bingo
Gloop Recipe
How to make a windmill
How to make bubble mixture
Moon Sand
Origami Cat
Steps Challenge
Week 3 Activity Ideas
NHS - Patient Information Sheet
The NHS Diabetes Prevention Programme will help you take control of your health, supporting you to make changes to your diet, weight and the amount of exercise you do.
One You Drinks Tracker - Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
The Edge Berkshire
The Edge offers a non-judgemental and confidential service for young people up to the age of 18, who have drug or alcohol concerns, living in West Berkshire. The Edge is a really friendly environment where young people can feel relaxed and safe. The Edge is in Newbury town centre, but a worker can see young people at school, home or anywhere else they feel comfortable.
Website: http://info.westberks.gov.uk/edge
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Local drug and alcohol addiction services
Swanswell is a national alcohol and drug charity that helps people change and be happy.
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Further information
For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs
The importance of hydration in older people
Hydration is a key component of maintaining a healthy body and it is particularly important for older people to drink enough, this is a key part of elderly care.
As well as affecting general health, dehydration can also lead to serious infections (such as urinary tract infection), make other illnesses worse or lead to physical injury as a result of a fall.
Please find resources that may be useful below:
Contact: Jennie Leleux, Berkshire West CCG, Infection Prevention and Control Nurse, Email: jennie.leleux1@nhs.net
For advice in care homes please contact Hannah Trotman, Berkshire West CCG, Prescribing Support Dietitian, h.trotman@nhs.net
Alzheimer's Society - Dementia Support
Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.
Our specialist services will help you:
- get tailored information and advice from our compassionate and experienced staff
- keep your independence and improve your well-being
- feel confident and supported knowing that someone is here for you when you need help
Get in touch today.
Tel: 0118 959 6482
Email: berkshire@alzheimers.org.uk
Website: alzheimers.org.uk
The Herbert Protocol
The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Care Choices
Alzheimer's Society - Side by Side
Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.
Telephone: 01189 596482
Gardening for the Brain - Ufton Nervet
Do you or someone you care for have a diagnosis or Dementia?
Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.
Telephone: 01628 626331
Email: berkshire@alzheimers.org.uk
Dementia Friendly Film Screenings at the Corn Exchange
As part of our dementia friendly screening programme, on Monday 1 July at 11.00am we are screening a classic favourite On the Town.
This is a Dementia Friendly screening, designed to meet the needs of people living with dementia along with their families and carers.
With lights left on low and the sound reduced, there is also a short comfort break in the middle of the film and audiences can feel free to move around throughout – or sing along to any musical numbers! – should they wish to.
Below is further information about the screening and a short trailer for the film.
https://cornexchangenew.com/event/on-the-town-u
You can also find out more about the screening programme together with further listings here.
Dementia Questionnaire
This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.
Please download, print and complete the form and hand it in to our Reception.
Memories Cafe
Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.
Dementia - Directory of Services
Download a copy of the groups and activities available in the West Berkshire area
Health Promotion Clinics
The Practice runs a variety of clinics. Details of times and days are available from reception, where you may book appointments. Included are Cardiovascular, Hypertension and HRT clinics.
Blocked Ears Self-Care Guide
Burdwood Surgery have produced a self-care guide for blocked ears and problems with earwax.
Continence Service
A local service of specialist Continence nurses and advisors who offer individuals, 18 years and over, with bladder and bowel problems assessment, treatment, advice and support.
Telephone: 01489 587436
Website: www.southernhealth.nhs.uk
Physiotherapy
Joint Pain? Muscle Pain? Trapped Nerve? Why not see an Extended Scope Physiotherapist!
Telephone: 01635 868006
Website: www.corebodyclinic.co.uk
Podiatry
Podiatry Clinics are now held at the surgery and West Berkshire Community Hospital (by appointment).
Website: berkshirehealthcare.nhs.uk
First Contact Physiotherapy
First Contact Physiotherapists (FCPs) are advanced practitioners working within primary care with extensive expertise in the clinical assessment, diagnosis and management of musculoskeletal (MSK) conditions. FCPs see patients with (suspected or diagnosed) MSK conditions as the first point of contact, instead of a GP, and can be accessed directly by contacting the practice’s reception.
To find out more visit the Chartered Society of Physiotherapy website
Act FAST - advice for Stroke
Face – has their face fallen on one side? Can they smile?
Arms – can they raise both arms and keep them there?
Speech – is their speech slurred?
Time to call 999 if you see any one of these signs
Other stroke symptoms people should be aware of include:
- Sudden loss of vision or blurred vision in one or both eyes
- Sudden weakness or numbness on one side of the body
- Sudden memory loss or confusion
- Sudden dizziness, unsteadiness or a sudden fall, especially with any of the other symptoms
Stroke is a medical emergency. The public is being urged to take the above symptoms seriously and call 999 without delay if they notice any one of them in themselves or others, even if you are unsure.
Sleepio - CBT for Sleep problems delivered free and online
Sleepio is a useful evidence based online delivery programme for sleep problems. It is free to Thames Valley patients, and easy to use via laptop/pc.
Website: sleepio.com
Walking for Health Group
A new Walking for Health Group is starting at Burdwood Surgery Tuesday 4th February 2020.
Want to get more active? Walking is a great way to get fit, explore what’s on your doorstep and make new friends. Join one of our short, free walks today (approx. 30 mins).
Tuesdays at 10:30am outside Burdwood Surgery. Everyone is welcome, just turn up!
Email: walking@westberks.gov.uk
Website: info.westberks.gov.uk/wfh
Well Woman Checks
Cervical smears for the early detection of cancer and also instruction in the examination of the breasts are carried out by the practice nurse.
Healthwatch West Berkshire
Stay in control of your health, wellbeing and get the right care for you and your family right when you need it.
Berkshire Health Care
Advice, support, assessment, treatment and therapies to support adults who have diagnosed learning disabilities.
Memories Cafe
Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.
Antenatal Clinic
This clinic is run by the midwife. If you become pregnant you will be given a ‘booking appointment’ around eight to ten weeks, at which the midwife will ask you a few questions and carry out some general health checks. You will be seen regularly throughout your pregnancy either at the practice or at the local hospital, or both.
West Berkshire Community Breastfeeding Support
Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.
Telephone: 0118 945 6157
Postnatal Depression Support Group
Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.
Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm
Telephone: 01635 760310
email: office@home-startwb.co.uk
Provided by Home Start, support and friendship for families in West Berkshire.
Royal Berkshire NHS Foundation Trust Maternity App
In response to requests for a single source of reliable and accessible clinically validated information on pregnancy and early parenthood, Royal Berkshire Foundation Trust has launched a new ‘Mum and Baby’ app.
The app is available for download now on the App Store and Google Play.
Local Maternity Services
Royal Berks - Maternity Information
A library of information leaflets on pregnancy, tests and scans, labour and childbirth and more.
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.
Antenatal Care
Postnatal Care
Further information
Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide
Emotional Wellbeing West Berkshire
A guide to local Mental Health Services.
Check out the online hub of information for more useful support, guidance, apps and more.
Talking Therapies Berkshire
Are you feeling low? Anxious? Or stressed? You may benefit from support from Talking Therapies – a free NHS service supporting adults 17+ in Berkshire suffering from a variety of difficulties including stress, sleep difficulties, low mood and worry.
Talking Therapies are able to offer 1:1 support via telephone or video consultation as well as pre-recorded group sessions – Stress Less and Wellness groups and online support.
Visit their website talkingtherapies.berkshirehealthcare.nhs.uk or call 0300 365 2000 to arrange your first appointment.
Samaritans
If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.
Further information
For more information about mental health, ways to cope with it and more visit
Memories Cafe
Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.
Stress Less Talking Therapies
Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.
Open for Hope - improving mental health and wellbeing across Berkshire
A volunteer led group whose aims are to combat isolation, loneliness and improve mental wellbeing. Held at:
Memorial Hall
Tudor Court
Brownsfield Road
Thatcham
RG18 3HB
from 1.00pm – 4.00pm on Tuesdays.
Contact Jackie Wilkinson, Coordinator, on 07391194102 or sec.wbiln@gmail.com
Little Blue Book of Sunshine
Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.
The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.
Recovery in Mind
Recovery in Mind is a social enterprise set up by Angela Ryan, an ex patient, who recognised the need for a Recovery College in West Berkshire. A Recovery College runs peer-led education courses and training programmes for people who suffer with mental health problems.
Website: www.recoveryinmind2016.com
Dementia - Directory of Services
Download a copy of the groups and activities available in the West Berkshire area
Mental Health problems in Children and Young People
Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.
Sport in Mind Berkshire West
Sport in Mind is an independent Berkshire mental health sports charity (unaffiliated to Mind) founded in 2011. Its aim is to use sport and physical activity to help aid the recovery of people experiencing a wide range of mental health problems by promoting mental wellbeing, improving physical health and combating social isolation.
Minor Surgery Clinic
The doctors undertake some minor surgical procedures. Please discuss any problems with one of the doctors.
Your Health Matters January 16 2020
This month’s article is about having a healthy and happy start to 2020 with information on the NHS campaign to protect ‘at risk’ groups from flu and signposting people to a wide range of health and care services available.
Berkshire West Patient Update Sept 2019
Welcome to the first edition of the Berkshire Newsletter – the newsletter for Patient Participation Groups in the Berkshire West area. This issue includes information about events in the area, as well as help for hidden carers.
Your Health Matters June 13 2019
Help to combat the misery of loneliness – ‘Many ways to achieve community cohesion through volunteering, friendship events and free information resources’.
Your Health Matters - May 16 2019
Check out the new West Berkshire Directory – the free on line guide has information, advice and support that’s available across the district for adults, families and children. West Berkshire – a great to place to live with great amenities. Do you know whats on offer for you and your family?
Your Health Matters - January 17 2019
Sign up for Race for Life – men too. People are being encouraged to sign up for Cancer Research’s Race for Life – which will be open to men for the first time this year.
Council of Governor Elections
Elections have launched to fill vacant posts on the Council of Governors of the Royal Berkshire NHS Foundation Trust. The election launched on Friday 17 May 2019 and the deadline for the return of completed forms is 4 June 2019.
For further information please read the Election Notice.
Increasing Our Rating
Here at the Burdwood Surgery we are all committed to providing you with the best possible patient experience. Your opinions, comments, and ideas are important to us, and as surgery we are looking to improve, both as a surgery and on our NHS page rating.
For further information on how to help us accomplish, please read the Increasing Our Rating article.
News From the Locality
There have been a few updates from the locality regarding the changes that are occurring within the NHS services. This includes Primary Care Networks, the NHS Long-Term Plan, as well as the West Berkshire Directory.
For the complete news update, please read the Engagement Update.
Physio Pilot
We are pleased to announce that we are part of a pilot scheme offering a First Contact Physio Practitioner Service to any registered patients in our locality.
Further information and the eligibility criteria is available through Physio Pilot Leaflet.
For contact options please also see the Physio Pilot Poster.
Your Health Matters - April 18 2019
It’s time to take action on screening – ‘tests are very quick and east and our health care staff are very experienced in carrying them our and putting people at ease’.
Your Health Matters - February 28 2019
How you can help improve healthcare – West Berkshire Patient Panel is just one group looking for ideas to make experience in GP surgeries and hospitals better.
Family Planning Clinic
The surgery offers a full family planning service during routine surgery. Pill checks, coil, contraceptive implants, diaphragm and cap fitting can be arranged through your doctor or family planning nurse. Emergency contraception can be obtained by seeing a doctor or the nurse practitioner.
Safe Sex Berkshire
The home for sexual health information, support and advice in Berkshire.
Website: www.safesexberkshire.nhs.uk
The Edge West Berkshire
Chlamydia screening and general sexual health advice for under 25’s.
The Florey walk-in clinic
Sexual Health clinics are available at the Florey Unit of the Royal Berks Hospital.
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice
Further information
For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health
Smokefreelife Berkshire
Smokefreelife Berkshire is the stop smoking service in the area and offers free and friendly support for people wanting to quit smoking. The stop smoking clinic at Burdwood Surgery runs every Tuesday 2-5:40pm. The advisor is Cheryl Verber who has many years’ experience supporting smokers to quit.
To book an appointment please ask at reception or call the number below. Appointments are also available 7 days a week including weekends and evenings at other venues across West Berkshire.
Telephone: 0800 622 6360
Website: www.smokefreelifeberkshire.co.uk
Further information
For more information about the benefits of stopping smoking, top tips and more visit
Personality Disorder Training across the Thames Valley
Please find information attached about an offer for free general practice based personality disorder training across the Thames Valley. The training aims to improve the practice team’s confidence when working with patients with complex emotional issues and is for all staff; clinical, managerial, administrative and reception.
Applications are open until 1 July for 1 x 4 hour of 2 x 2 hour training sessions. The application form can be found here.
Contact: robin.schafer@nhs.net
Royal Berkshire Fire and Rescue Service: People At Risk, fire safety training
Royal Berkshire Fire and Rescue Service is holding free training for partner agencies. This training is a fire safety guide for all those involved in the care of adults in the community. It lays down the minimum recommendations for the protection of adults at risk from fire.
It is recognised that there are many considerations to be taken into account when planning a care package to allow someone to continue to live in the community with extra support to ensure their safety and wellbeing.
The dates are: 10am on 23 September and 2pm on 26 September for 1.5 hours. The training will be held the Council Chamber, West Berkshire Council, Newbury.
For further details or to book email: publichealthandwellbeing@westberks.gov.uk
Eat4Health
The free weight management program serving West Berkshire.
Free Eat4Health courses are now running in West Berkshire. Find out more and self-refer on their website.
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Want to get more active
Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.
Get started on the nhs 12 Week Weight Loss Plan
The plan is designed to help you lose weight and keep it off.
Am I a Healthy Weight
Calculation your BMI using this NHS Choices Tools
Further information
For more information about the benefits of losing weight, top tips and more visit
Eat4Health
Eat4Health are offering free nutrition and healthy lifestyle sessions to learn about nutrients, portions, snacking, emotional eating and more!
Email: info@eat-4-health.co.uk
Telephone: 0118 449 2036
Website: www.eat-4-health.co.uk
Falls Prevention
Information about Falls Prevention and services provided by West Berkshire Council.
Disability Employment Adviser
Do you have a health condition or disability and would like support in searching for and staying in work, benefit advice and information about local support organisations?
The Disability Employment Adviser will be HERE at Burdwood Surgery every 3rd Monday of the month from 14:15 – 16:15.
Ask your Doctor, Nurse or Reception Team to book you an appointment.
a2dominion
Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.
Telephone: 0800 731 0055
Email: das@a2dominion.co.uk
Alzheimer's Society - Dementia Support
Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.
Our specialist services will help you:
- get tailored information and advice from our compassionate and experienced staff
- keep your independence and improve your well-being
- feel confident and supported knowing that someone is here for you when you need help
Get in touch today.
Tel: 0118 959 6482
Email: berkshire@alzheimers.org.uk
Website: alzheimers.org.uk
Alzheimer's Society - Side by Side
Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.
Telephone: 01189 596482
Berkshire Grandparents
Berkshire Grandparents is a safe supportive space for grandparents and close family memebers, who have little or no contact with their grandchildren due to difficult family situations. They meet on the 2nd Thursday of the Month at St Nicolas Meeting House, West Mills, Newbury.
Telephone: 07444 800 658
Email: contact@berkshiregrandparents.org
Website: www.berkshiregrandparents.org
Building Communities Together Partnership
Citizens Advice West Berkshire
How to get free help and advice from Citizens Advice West Berkshire
Dads n Kids Breakfast
Held at Thatcham Baptist Church, this is an oppurtunity for Dads, Grandads, Uncles, Male carers and Kids to have a light breakfast followed by lots of games and crafts!
Telephone: 01635 867 054
Email: admin@thatchambaptist.org.uk
Dementia Friendly Film Screenings at the Corn Exchange
The Corn Exchange are piloting two dementia friendly film screenings this year. Dementia Friendly Screenings are designed to meet the needs of people living with dementia, their carers and families.
Website: cornexchangenew.com
Dementia Questionnaire
This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.
Please download, print and complete the form and hand it in to our Reception.
Fellas
Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm.
FGM Support
If you have had FGM/C and have health problems, you can access help at the Rose Centre, Reading.
MASH
Reading Tel: 0118 937 3641
West Berkshire Tel: 01635 503 090
Wokingham Tel: 0118 908 8002
Berkshire Women’s Aid: 0118 950 4003
Oxford Rose Clinic, specialist clinic for FGM survivors: 07767 671 406
Childline: 0800 11 11
NSPCC: 0800 028 3550
The Rose Centre, Reading Specialist advice and support hub for FGM survivors
Tel: 07903 675 676
Police: 999
Fibromyalgia Support Group
Do you have fibromyalgia? If yes, join our support group:
West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS
From 2 – 4pm
2019 meeting dates:
4th March
1st April
10th June
1st July
7th October
2nd December
Email: westberks.fibromyalgia@gmail.com
Telephone: 07789 708072 (weekdays only 10am – 8pm)
Fibromyalgia/CFS Questionnaire
The number of young adults diagnosed with fibromyalgia (FM), a condition which causes widespread pain and fatigue and loss of productivity, is steadily rising. We wish to survey amongst local practices and the West Berkshire area.
Please download, print and complete our questionnaire and hand in to Reception.
Frontotemporal Dementia (FTD) Support
Younger People with Dementia in Berkshire are planning to offer local regional support groups for people with FTD and their families, friends and healthcare professionals, in partnership with University College London. If you live in Berkshire or any neighbouring counties and would like to join us in shaping this new initiative, please join us on 8th May 2019 from 3pm – 5pm at:
YPWD (Berks)
First Floor
Unit 9 Indigo House
Fishponds Road
Wokingham
Berks RG41 2GY
Telephone: 0118 207 2880
Email: contact@ypwd.info
Gardening for the Brain - Ufton Nervet
Do you or someone you care for have a diagnosis or Dementia?
Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.
Telephone: 01628 626331
Email: berkshire@alzheimers.org.uk
Get Berkshire Active - Right For Me
In association with Berkshire Age UK, Get Berkshire Active offers a range of fitness and exercise activities, and support for all people.
Learn to Play Chess
Free 10 weeks course beginning 26th March – Tuesday 15:30-16:30 at Newbury Library
Telephone: 01344 45400
Email: jonll58@btinternet.com
Lift the Baby video: New campaign launched to raise awareness of safe sleeping with babies
Players from London Irish Rugby Club have teamed up with health chiefs to launch a major video campaign aimed at cutting baby deaths. The video is the result of a year long piece of work pioneered by Berkshire West and East Berkshire CCGs and a range of health partners. Research showed that the bulk of information and support offered to new parents was aimed primarily at mothers, so the health teams wanted to develop something to reach out to new dads. Please keep an eye open for tweets about #LiftTheBaby and retweet and share as widely as possible.
Mental Health Support Directory for Children and Young People
A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.
MIND - Autism Spectrum Disorder Support
Mind have created a toolkit for mental health service to help support people on the Autism Spectrum.
Newbury College Festival of Adult Learning
Parents Mental Health Guide
Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.
Physiotherapy
Joint Pain? Muscle Pain? Trapped Nerve? Why not see an Extended Scope Physiotherapist?!
Telephone: 01635 868006
Website: www.corebodyclinic.co.uk
Postnatal Depression Support Group
Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.
Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm
Telephone: 01635 760310
email: office@home-startwb.co.uk
Provided by Home Start, support and friendship for families in West Berkshire.
seAp
seAp is an independent charity that provides free independent and confidential advocacy services. They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.
Website: www.seap.org.uk
SEND Local Offer
The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.
Services in Berkshire
Sport In Mind - Berkshire West
The UK charity that uses sport and exercise to help aid the recovery of people experiencing mental health problems.
Website: www.sportinmind.org
Stress Less Talking Therapies
Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.
Thatcham Support Group
A new and informal support group for anyone having or had treatment for any cancer and their family, friends and carers.
Meetings every Thursday from 10.30am – 11.30am at Parish Hall, Thatcham.
Telephone: Aileen 07702 289473 or Jane 07887 525058
West Berks Council Social Care Advice
Helping you understand your social care options. Find out more
West Berkshire Community Breastfeeding Support
Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.
Telephone: 0118 945 6157
West Berkshire Therapy Centre
Working in conjunction with the West Berkshire Therapy Centre we are proud to present to you the opportunity to use this wonderful facility for up to 7 sessions free of charge, including your introductory assessment session. After that it is asked that a voluntary donation is made on each visit. It is a great way to get fit, stay fit and meet new friends. If you would like to find out more please take a look at the website below or contact Charlie.
Telephone: 07599 261272
Email: Alain.wilkes@ypwd.info
West Berkshire Vision for 2016
The West Berkshire Council is developing its local plan and Vision for 2036.
There is currently a consultation on what this Vision of our area will look like in 2036 and it will influence the plans and direction of travel of policies for the council, which will impact on us as local GPs, our population and of course those of us who live in the area.
Cruisers & Crawlers – Thatcham Park Lane
A fun, friendly group for families with young children who are crawling or unsteady on their feet. Fridays 1pm-2:30pm, £2 per family. Central Family Hub, Park Lane, Thatcham, RG18 3PG. Contact Name Sally Lawson (Interim Family Hub Manager).
Telephone: 01635 865318
Email: familyhubs@westberks.gov.uk
Website: info.westberks.gov.uk
Dads n Kids Breakfast 2019
Held at Thatcham Baptist Church, this is an oppurtunity for Dads, Grandads, Uncles, Male carers and Kids to have a light breakfast followed by lots of games and crafts!
Telephone: 01635 867 054
Email: admin@thatchambaptist.org.uk
Disability Employment Adviser
Do you have a health condition or disability and would like support in searching for and staying in work, benefit advice and information about local support organisations?
The Disability Employment Adviser will be HERE at Burdwood Surgery every 3rd Monday of the month from 14:15 – 16:15.
Ask your Doctor, Nurse or Reception Team to book you an appointment.
Westcall Out of Hours GP Service
If you need treatment that requires urgent attention and cannot wait until your own GP surgery is open.
Fellas
Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm. Read more…
Village Agents
This is a local signposting service. If you need help or support, the village agents have a wealth of knowledge about local services available to you.
Your local village agents are Blanche Herman 01488 71564 and Jane McCarthy 01488 72188.
The Newbury team can be contacted by telephoning Gill Comley:
Telephone: 01635 49004
Mobile 07775 366812
Email: gillian@vcwb.org.uk
Coffee Morning - Thatcham Baptist Church
Open café – drinks, cakes and a warm welcome for everyone at Baptist Church, Wheelers Green Way, Thatcham RG19 4YF, Tuesdays 10am – 12 noon, £2. Age ranges 18-25, 26-49, 50+
Contact Sandie Richmond
Telephone: 01635 867054
Email: web@thatchambaptist.org.uk
Website: thatchambaptist.org.uk
Table Tennis - Parish Hall Thatcham
FREE drop in sessions in Thatcham for people experiencing mental health problems. Relaxed sessions for all abilities, join in for as long as you like. If you would like to join any of the activities please print the Sport in Mind Participant form and hand in your completed paper copy when you attend your first session.
Fridays 4pm – 5pm, age range 18-25, 26-49, 50+ at Parish Hall, Chapel Street, Thatcham RG18 4JP.
Telephone: 07969 579947
Email: info@sportinmind.org
Website: www.sportinmind.org
Armchair Exercises - Nevil Court, Thatcham
Join this group activity for approximately 1 hour of gentile exercise. Activity held in the dining room, access to the building via any entrance by pressing calling panel and asking for Warden. Following completion of signing in book you will be shown to the activity room. Wheelchair access. Booking in advance preferred if you are able. Limited on-site parking, on street parking available.
Time: 2.30pm, £3 per session. Age range 55+. At Nevil Court, The Moors, Thatcham, RG19 3PQ. Contact Julie Maidment or Gina Hutchins.
Telephone: 01635 868832
Bingo at Nevil Court, Thatcham
Come along and join in. Activity held in the dining room, access to the building via any entrance by pressing calling panel and asking for Warden. Following completion of signing in book you will be shown to the activity room. Wheelchair access. Booking in advance preferred if you are able. Limited on-site parking, on street parking available.
Thursday 7.15pm, no entrance fee, 40p per book. Age range 55+. At Nevil Court, The Moors, Thatcham RG19 3PQ. Contact Julie Maidment or Gina Hutchins.
Telephone: 01635 868832
Memory Cafe - St Mary's Church, Thatcham
A FREE weekly drop-in session designed to provide support for people living with dementia and their loved ones. Join the group each week to enjoy a piece of delicious homemade cake with a hot drink. Take time out of your busy day to relax and chat with others and perhaps try out crafts and other activities. Don’t worry if you just prefer to eat cake, you are very welcome!
Fridays 2-4pm, age ranges 18-25, 26-49, 50+. At St Mary’s Parish Church, Church Gate, Thatcham, RG19 3PN. Contact name Hayleys Companions.
Telephone: 07811 065540
Email: hayleyscompanions@yahoo.com
Website: hayleyscompanions.co.uk
Carnation Day Care for the Elderly and People with Dementia
Our service is for elderly care service users and service users with dementia. A wide range of activities to suit individual needs. Monday – Thursday at Alice Bye Court, Bluecoats, Thatcham RG18 4AE. Half days considered, meals provided and transport available. Contact name Gloria Bund (manager)
Telephone: 07880 617365
Email: gloria@carnationdaycare.co.uk
Website: www.carnationdaycare.co.uk
Music With Mummy (Thatcham)
Fun educational music sessions for children from birth to school age Baptist Church, Wheelers Green Way, Thatcham, Berkshire, RG19 4YF.
Birth-1 year, Jolly Babies: Tuesdays, 12noon – 12.30 pm.
1-3 years, Music with Mummy: Tuesdays, Various 30 minute sessions.
Telephone: 01488 639374
Email: ruth@musicwithmummy.org.uk
Thatcham Baptist Church Toddlers
TBC Toddlers meets for fun, craft, chat, biscuits and to create lots of noise. Baby Corner, Arts & Crafts, Music and singing, Large & Small construction toys, Play House. Thursdays (term time) 10am-11:30am, £1 per family at Baptist Church, Wheelers Green Way, Thatcham, West Berkshire, RG19 4YF.
Telephone: 01635 867054
Email: toddlers@thatchambaptist.org.uk
Facebook: www.facebook.com
Buttercups Playgroup
Buttercups is a playgroup for all children under 5 years old and their parents or carers. They have a large range of toys. They also provide a craft activity each week for the children to take something home with them. Mondays 9.30am – 11:15am, £2 per family, free parking. At Frank Hutchings Community Hall, Bradley-Moore Square, Harts Hill Road, Thatcham, Berkshire, RG18 4QH. Contact Name Julie Morris (Volunteer).
Telephone: 07868 440685
Email: jlmrrs385@gmail.com
Facebook: Search for Buttercups Toddler Group
Athletics for Adults with a Disability
All abilities welcome. Having access to a wide range of leisure activities and facilities is important for everyone. No Limits will help the people they support enrich their social and life skills, as well as promoting a healthy lifestyle. Enquire about door to door transport. Fridays 1:15pm – 2:15pm, for information about prices, please contact No Limits Sports. Age ranges: 18-25, 26-49, 50+. At Crookham Athletics Track, Thornford Road, Crookham Common, Thatcham, RG19 8ET.
Telephone: 07725 525252
Email: nigel.trumper@nolimits-sports.co.uk
Website: www.nolimits-sports.co.uk
Swings and Smiles
A place to play for children with special needs and their families.
Standard Opening Times
Monday 9.30am – 11.30am, Monday 3.30pm – 5.30pm, Wednesday 11.30-1.30pm,
Wednesday 3pm – 6pm, Thursday 3.30-5.30pm, Friday 3pm – 6pm, Saturday 9.30am – 12.30pm
Sunday 10am – Midday
Swings and Smiles, A Place To Play, Lower Way, Thatcham, RG19 3RR
Telephone: 01635 285170
Email: office@swingsandsmiles.co.uk
Website: swingsandsmiles.co.uk
Reading Walk-in Health Centre
Offering a range of GP’s, practice nurses, emergency care practitioners and healthcare staff with no registration or appointment needed.
RenewWellbeing @ Burdwood
RenewWellbeing @ Burdwood is a quiet shared space where it’s OK not to be OK. It happens every Monday from 9:30am to 12:00pm at the Thatcham Baptist Church, Cornerstones Room.
For more information contact Anne Carter on 01635 867054 or by email at renewburdwood@thatchambaptist.org.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
More than one condition?
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Lloyds Pharmacy
Unit 2, Burdwood Centre, Thatcham 01635 868538 - Lloyds Pharmacy
7 Kingslands Centre, The Broadway, Thatcham 01635 869244 - Boots
Bath Rd, Thatcham 01635 864423 - Lloyds Pharmacy
3-5 Crown Mead, Bath Road, Thatcham 01635 863334 - Lloyds Pharmacy inside Sainsbury’s
Hectors Way, Newbury 01635 41393 - Tesco Pharmacy
Pinchington Lane 0345 6779485 - View more local pharmacies
